Privacy Policy
Last Updated: 22nd July 2025
At ElectroHome230V, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect and process the following data:
Personal Details: Name, email address, phone number, and delivery address.
Payment Information: Securely processed via trusted third-party gateways (we do not store your card details).
Technical Data: IP address, browser type, operating system, and website interaction (via cookies).
Order & Support History: Details of your purchases and communication with our team.
2. How We Use Your Information
We use your data to:
Process and fulfil orders.
Communicate order updates and respond to enquiries.
Improve website performance and user experience.
Send promotional emails (if you have opted in).
Comply with legal obligations.
3. Legal Basis for Processing
Under UK GDPR, we rely on the following bases:
Contractual necessity: To process your orders and deliver services.
Legitimate interests: For website security and analytics.
Consent: For marketing communications.
Legal compliance: To meet regulatory and tax obligations.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
Trusted service providers (e.g., payment processors, couriers).
IT and hosting partners.
Legal or regulatory bodies, if required.
All third parties are bound by confidentiality and data protection agreements.
5. Cookies & Tracking Technologies
We use cookies to:
Ensure website functionality.
Analyse site traffic and improve performance.
Remember your preferences.
You can adjust cookie settings via your browser at any time.
6. Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict data processing.
Withdraw consent at any time (where applicable).
Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, contact us at info@electrohome230v.com.
7. Data Security
We implement appropriate security measures to protect your personal information, including:
SSL encryption.
Secure servers and firewalls.
Access control and staff training.
8. Data Retention
We retain your personal data only as long as necessary for legal, business, and operational purposes. Typically, order-related data is retained for 6 years for tax and accounting compliance.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact:
ElectroHome230V
📧 Email: info@electrohome230v.com
🌐 Website: https://electrohome230v.com